What is alert triage?
Alert triage is the SOC process of evaluating incoming security alerts to determine which ones represent real threats, which are false positives, and which require deeper investigation, typically performed first by Tier-1 analysts.
Updated 2026-05-19
Triage is the first decision in every SOC workflow. The quality of triage determines what reaches the rest of the SOC: aggressive triage misses threats; cautious triage overwhelms Tier-2 analysts. Most SOCs report 60-90% of alerts as false positives, which makes triage the largest single time sink in the operation. Triage quality also directly determines mean time to detect (MTTD) and mean time to respond (MTTR).
How Command Zero handles Alert Triage.
Command Zero's autonomous mode performs alert triage end-to-end, gathering context, correlating with identity and endpoint signals, and producing a verdict with supporting evidence. The result is not a confidence score; it is a documented conclusion the human analyst can verify in seconds. Customers report up to a 90% reduction in Tier-1 escalations, meaning Tier-2 and Tier-3 analysts see only the cases that genuinely require their judgment.
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